The CivicScience Agentic Retail Report
61% of shoppers research on AI platforms and buy elsewhere. As AI becomes the new "digital shelf," retail leaders face a growing blind spot in traffic, attribution, and margin.
The Agentic Retail Report is an ongoing report benchmark that tracks how U.S. adults research and shop using AI. Built on CivicScience’s continuous polling of real consumers, it gives e-commerce leaders the non-partisan data needed to de-risk AI budget decisions.
What to Expect in the Agentic Retail Report
Platform Share & Adoption
Attribution Gap Analysis:
Category Breakdown
Change Detection
Ground your strategy in continuous population trends, not one-off surveys.
Upcoming Webinar: The CivicScience Agentic Retail Report: How AI Is Reshaping Retail
In this webinar, CivicScience Founder and CEO John Dick and Unser Advisory Group Founder Don Unser break down CivicScience's new Agentic Retail Report, an ongoing study tracking how Americans use AI to research and buy. The session will outline the broad trends shaping AI-assisted shopping and offer a category-by-category look at where it is taking hold.
Attendees will come away with a clearer view of where AI-assisted shopping is headed and what it may mean for retail and e-commerce planning, as well as details on how to subscribe to future editions of the report.
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0% synthetic data modeling or LLM personas — 100% real, opt-in U.S. adults.
Tracked on an ongoing basis instead of single-fielding panels.
