The CivicScience Agentic Retail Report

61% of shoppers research on AI platforms and buy elsewhere. As AI becomes the new "digital shelf," retail leaders face a growing blind spot in traffic, attribution, and margin.

The Agentic Retail Report is an ongoing report benchmark that tracks how U.S. adults research and shop using AI. Built on CivicScience’s continuous polling of real consumers, it gives e-commerce leaders the non-partisan data needed to de-risk AI budget decisions.

What to Expect in the Agentic Retail Report

Platform Share & Adoption

Track real-time adoption trends across major AI assistants.

Attribution Gap Analysis:

Identify where product research starts and where conversion actually happens.

Category Breakdown

Deep-dive cuts across Grocery, Electronics, Apparel, Auto, QSR, and Travel.

Change Detection

Ground your strategy in continuous population trends, not one-off surveys.

CivicScience Founder and CEO John Dick and Unser Advisory Group Founder Don Unser break down CivicScience's new Agentic Retail Report, an ongoing study tracking how Americans use AI to research and buy. The live session outlined the broad trends shaping AI-assisted shopping and offer a category-by-category look at where it is taking hold.

Click the button below to schedule a meeting with our team and learn how to get free access to the first installment of the Agentic Retail Report.

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Real Humans Only

0% synthetic data modeling or LLM personas — 100% real, opt-in U.S. adults.

Continuous Tracking

Tracked on an ongoing basis instead of single-fielding panels.

True Intent

Measure consumer behavior before they touch your site or walled gardens.